Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Polo Hotels Ltd, we are committed to promoting responsible gaming practices. The Aviator game and all forms of gambling should be enjoyed solely as entertainment. Gambling should never be viewed as a way to earn money, solve financial problems, or as a reliable source of income.
Please gamble only with money you can afford to lose and within your means. Set realistic expectations and play responsibly.
Age Verification
In India, the legal age for gambling is 18 years or older (or the legal age as defined by local state regulations). By accessing this website and participating in any gaming activities, you confirm that you are of legal age in your jurisdiction.
We do not permit minors to access or participate in any gambling activities on our platform. Parents and guardians are encouraged to monitor online activity and use parental controls.
Warning Signs of Problem Gambling
Please be aware of these common warning signs that may indicate problem gambling:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Neglecting Responsibilities: Missing work, school, or neglecting family and personal obligations due to gambling
- Increasing Time or Money: Needing to gamble with larger amounts or for longer periods to feel excitement
- Loss of Control: Being unable to stop gambling or reduce the amount you gamble
- Gambling to Escape: Using gambling to relieve stress, anxiety, depression, or other negative emotions
- Borrowing Money: Borrowing money from family, friends, or creditors to gamble
- Mood Swings: Experiencing irritability or mood changes when unable to gamble
- Failed Attempts to Quit: Repeated unsuccessful attempts to reduce or stop gambling
If you recognize any of these signs in your behavior, please seek help immediately.
Self-Help Tools & Player Protection Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive periodic reminders about the time spent and money wagered during your gaming session
- Session Time Limits: Set automatic session duration limits to prevent excessive play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and gambling activities
- Account Suspension: Pause your account for a cooling-off period
We encourage all players to use these tools proactively to maintain responsible gaming habits.
Support Resources & Help Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these recognized support organizations:
India & South Asia
- All India Gaming Federation (AIGF) – Advocates for responsible gaming standards in India
- Gamblers Anonymous (International) – Peer support groups available in various Indian cities
- National Mental Health Programme (NMHP) – Government-supported mental health services in India
International Support Organizations
- GamCare (UK) – www.gamcare.org.uk – Free confidential advice and support
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (US) – www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and resources for problem gambling support
Many of these organizations offer free, confidential helplines, counseling services, and support group information available 24/7.
Get Help Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious issue that affects not only you but also your family and loved ones. Recovery is possible with proper support and intervention.
Remember: Asking for help is a sign of strength, not weakness. There is no shame in reaching out to support services.
Contact a support organization listed above or speak with a healthcare professional. Your well-being is important to us.
Contact Us
If you have questions about responsible gaming or need assistance, please contact Polo Hotels Ltd support team. We are here to help ensure your gaming experience remains safe and enjoyable.